Einstein GPT by SalesForce

Transforming customer data into actionable insights for your business.

Open AI tool

Product information and features

Turn customer data into valuable insights with the Einstein GPT by SalesForce. This AI tool is designed to enhance your business by generating AI-crafted emails, discussions, and offers based on real-time data. It is a solution that personalizes your customer interactions, making them more impactful.

The benefit of using salesforce.com/products/einstein/overview extends to various departments, including sales, service, marketing, and commerce. It embeds insights within work processes, amplifying productivity. The tool also provides users with the ability to build custom predictions and recommendations using low-code tools, eliminating the need for a dedicated data scientist.

Einstein GPT by SalesForce is at the heart of Customer 360, an integrated platform that offers a holistic view of customers by combining data from various departments. The tool's AI for sales and CRM guides sellers at every stage, from prospect to close. Its conversational intelligence feature enables accurate forecasting with real-time data, speeding up the closing time.

For service departments, this AI tool supercharges agent productivity, personalizes customer interactions with integrated AI, and scales service across all channels with Einstein bots. And for commerce, it accelerates business growth by providing smart product recommendations, customized product sorting, and meaningful search results.

In summary, Einstein GPT by SalesForce is a powerful AI tool that offers a comprehensive solution for businesses seeking AI-driven insights about their customers. It boosts productivity, drives sales, and offers a suite of features to optimize customer interactions across multiple channels and departments.

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Einstein GPT by SalesForce

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